Delete your account and data
This page lets you ask Muffin Studio to delete your account and the personal data associated with it. You do not need the app installed and you do not need to be signed in.
Our apps are published under the name Muffin Studio. On the App Store and on Google Play the developer is listed as Rustam Alibekov, whose full legal name is Individual Entrepreneur Rustam Alibekov. If the listing you came from shows any one of those three names, you are in the right place.
Request deletion
Send us one email. Include the name of the app and the email address you used inside it, so we can find your account.
Email a deletion request →
Your email client will open with the details pre-filled. If it does not, email
support@muffinstudio.co with the
subject line Account deletion request.
In the app
Where an app offers it, you can also delete your account from inside the app under Settings → Account → Delete account. The result is identical to emailing us.
What gets deleted
- Your account record and any profile information you gave us
- Content you created in the app that is stored on our servers
- Your app settings and preferences
- Analytics and diagnostic events that can be linked to you
What we keep, and for how long
We keep a minimum of records where the law requires it. Specifically:
- Transaction and tax records – kept for as long as tax and accounting law in Georgia requires, generally six years. These are held by our Merchant of Record, Paddle.com Market Ltd, and by us, and cannot be deleted on request.
- Anonymised, aggregated statistics – retained indefinitely. These cannot be traced back to you and are not personal data.
- A record that you asked for deletion – kept so we can prove we honoured it.
How long it takes
We acknowledge every request within 2 business days and complete deletion within 30 days, which is the maximum period allowed under the GDPR. Backups are purged on their normal rotation, within 90 days at the latest.
Important things to know first
- Deletion is permanent. We cannot restore an account once it is gone.
- Deleting your account does not cancel a subscription. If you subscribed on the web, cancel through the link in your Paddle receipt. If you subscribed through the App Store or Google Play, cancel in your Apple or Google account settings – we have no ability to cancel those for you.
- Anything stored only on your device is removed when you delete the app.
For the full picture on what we collect and why, read our Privacy Policy. If you are unhappy with how we handle your request, you have the right to complain to your local data protection authority.